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Healthcare providers have long been hampered by inefficient communication systems, negatively impacting productivity every day. The time sink created by underperforming, outdated and disconnected communication systems can have a deep and adverse impact on productivity and patient outcomes.

• Improving provider collaboration and patient care with unified communications (UC)
• Providers and patients today expect access to seamless digital healthcare — whether via video, voice or in-person. To meet that expectation, the ability to rapidly and safely share protected health information (PHI) and other important data is essential. A resilient data and communications infrastructure is more important than ever
• Collaboration platforms like UC combine technologies that enable virtual engagement and connect healthcare teams wherever they are.
• For high-quality care experiences and to meet the Quadruple Aim — improving patient and clinician experiences, lowering costs and improving care outcomes — healthcare organizations require reliable connectivity and communication tools that can scale and adapt to this new environment.
• Healthcare organizations need to communicate more efficiently, share files securely and ultimately improve the delivery of care. In response to these and other concerns, the adoption of unified communications as a service (UCaaS) is growing across all market segments.
• Gartner forecasts that from 2022 through 2026, the extent to which organizations deploy cloud telephony will increase, from about 35% of overall telephony users to 55%.

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