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• Understanding the Need for Data Backup in Microsoft 365: Cloud technology is great. It has freed IT departments from implementing and managing complex and critical IT infrastructure by outsourcing those tasks to a cloud provider. What isn’t great, however, is when there is a mismatch between what you think your cloud provider backs up and what the provider is contractually responsible for backing up. Microsoft 365 is a great example of this unclear shared responsibility. This chapter explains why data backup in Microsoft 365 is crucial, helps you understand the high cost of data loss, and introduces the most common data protection gaps in Microsoft 365.
• Choosing an Microsoft 365 Backup Solution: Microsoft 365 has a robust set of capabilities to protect customer data, but there is no workload, service, or app designated specifically as a complete backup and recovery solution. If you’re serious about backup and recovery in Microsoft 365, you must implement a third-party solution. A research paper from IDC entitled “Why a Backup Strategy for Microsoft 365 is Essential for Security, Compliance, and Business Continuity” makes the same recommendation.
• Six Takeaways: The takeaways in this chapter are a quick summary of actions you can take to get started on a path to better data protection in Microsoft 365. They aren’t listed in order of priority, so use these insights as you see fit in your awareness campaigns, budget discussions, and backup vendor conversations

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