Cloud technology is great. It has freed IT departments from implementing and managing complex and critical IT infrastructure by outsourcing those tasks to a cloud provider. What isn’t great, however, is when there is a mismatch between what you think your cloud provider backs up and what the provider is contractually responsible for backing up. Microsoft 365 is a great example of this unclear shared responsibility.
This chapter explains:
Cloud service providers pride themselves on having the infrastructure to offer a highly available system that ensures their services will always be available no matter what happens.
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