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Conversational Microsoft 365 Recovery Best Practices




Recoverability isn’t always a given with Microsoft 365. The fact that organizations need to backup their Microsoft 365 deployments has been well established. Microsoft 365 is based on a shared responsibility model in which Microsoft is responsible for protecting the underlying infrastructure, while subscribers are responsible for protecting their own data. This means that if you use Microsoft 365, you have to backup your own data, as Microsoft isn’t going to do it for you.

Key points to consider:

  • Microsoft makes it clear in their Services Agreement that users retain ownership of their content and are responsible for it.
  • While Microsoft provides built-in recovery tools, they should be treated as convenience features rather than a primary backup method.
  • Native tools have limitations, such as inconsistent levels of protection and dependency complexities between applications.

Backup Immutability:

  • A backup must also protect against ransomware, as 85% of organizations reported experiencing ransomware attacks in 2022.
  • Immutability ensures that backups cannot be overwritten, deleted, or encrypted by ransomware, increasing the chances of successful recovery.

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