The misunderstanding falls between Microsoft’s perceived responsibility and the user’s actual responsibility of protection and long-term retention of their Microsoft 365 data. The backup and recoverability that Microsoft provides and what users assume they are getting are often different. Meaning, aside from the standard precautions Microsoft 365 has in place, you may need to re-assess the level of control you have of your data and how much access you truly have to it.
Key points to understand:
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