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How to increase service efficiency with Artificial Intelligence

Optimize your key business processes to make an impact

To unlock the potential of AI in your organization embed it into your established business processes.
The secret to solving your business challenges lies within your data, just waiting to be harnessed. Infusing AI into your everyday business applications gives you speed and agility that paves the way for accelerated growth.
SAP provides AI built for business. That is, AI that enriches all your end-to-end business processes and empowers you to steer your business with agility.
SAP Service Cloud enhances the whole process from issue to resolution with AI powered insights and automation. You can enhance self service, automate ticket categorization and agent assignment, support your agents with the right knowledge and smart recommendations and save agents‘ time with generative AI.

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