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Future-proofing payments in the insurance sector
Customer attraction and retention is crucial for revenue and long-term profitability
in the insurance business – but everyone knows that the cost-per-acquisition is high
and loyalty is often elusive.
If you would like to learn more about protecting remote workers Then this white-paper is for you:
- For anyone working in the insurance sector, it’s no secret that payment expectations
have undergone a major shift in recent years.
In order to deliver an outstanding customer experience, it’s vital to get a solid
understanding of those expectations, so Access PaySuite carried out research to gather
consumer insights on payments in the insurance sector
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Operating across multiple channels can bring numerous benefits to insurers and
customers alike, but it can also increase the risk of data breaches and scams.
Outdated payment software and a reliance on manual processes can create
opportunities for hackers to target vulnerabilities and lead to people’s banking details
and other personal information being compromised.
- Multi-channel payments systems, integrated with wider business software products,
enable insurers to compete with more established players, who have the resources
to invest in their digital capabilities.
- There will always be factors outside of your control - including rising fraud risks,
changing legislation, and increased repair costs.
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